What
Web Design
Social Media
Strategy
Copywriting
Small Team
When: May - November 2020 | Where: Grocery Outpost, Cambridge, MA
Why
Grocery Outpost was a startup launched during the COVID-19 pandemic to make local goods more accessible and to provide revenue for struggling restaurants and small businesses in the Greater Boston Area. I was responsible for the overall online presence, including building the website in Shopify, the newsletter in MailChimp, and social media posts, primarily Instagram. I was also highly involved in the strategy of the company and I worked closely with restaurants and brands on the platform
How
The Grocery Outpost homepage was designed to highlight the mission, explain to customers how to use the platform, and direct them to shopping.
The Grocery Outpost newsletter was a short, and easily digestible email (pun intended).
I designed and built the Grocery Outpost newsletter by modifying templates in MailChimp. I sent out a weekly update about new products, as well as a more personal newsletter with stories and recipes.
I managed the Instagram account for the brand, creating a consistent voice and pushing traffic to the website. I also responded to DMs and tracked insights about engagement.
Part of Grocery Outpost's mission on social media was to make followers understand the dire state of restaurants in the COVID-19 pandemic.
This was my first experience at a small startup where I was deeply involved in all facets of the operation. I was part of brainstorming, research, project management, and marketing, as well as executing logistics and orders. I gained experience in writing copy for a brand and creating a distinctive and consistent voice, as well as managing an active social media account. I learned to use Shopify and MailChimp, and most of all I learned how to roll with the punches and adapt to changes in the business.
Shopify • Instagram • AdobeXD • MailChimp